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AI Implementation Readiness Assessment Form
Evaluate your organization for each criterion:
Technology
Criterion
Yes
Partially
No
Perceived Direct Benefits of Artificial Intelligence
?
Consider the following statements: • The use of artificial intelligence is beneficial for the municipality • The use of artificial intelligence will enable the municipality to perform analyses faster • The use of artificial intelligence will increase efficiency and effectiveness in performing municipal tasks • The use of artificial intelligence will help improve data accuracy • The use of artificial intelligence will help improve data security • The use of artificial intelligence will help reduce administrative errors Scoring guidelines: • Yes: Most statements apply (4-6 statements) • Partially: Some statements apply (2-3 statements) • No: Few or none apply (0-1 statements)
Effort Expectancy of Artificial Intelligence
?
Consider the following statements: • It will be easy for municipal employees to acquire the skills needed to use artificial intelligence • Learning to use artificial intelligence will be easy for municipal employees • Municipal employees clearly understand how to use artificial intelligence • Municipal employees do not have difficulty explaining why the use of artificial intelligence is beneficial Scoring guidelines: • Yes: Most statements apply (3-4 statements) • Partially: Some statements apply (2 statements) • No: Few or none apply (0-1 statements)
Data
?
Consider the following statements: • We have access to a large volume of data needed for analysis • We integrate data from multiple internal sources into a data warehouse or data system to enable easier access • We link external data with internal data to enable high-quality analysis of our operational environment • We have the capacity to share data across organizational units and beyond organizational boundaries • We are capable of preparing data effectively for the use of artificial intelligence Scoring guidelines: • Yes: Most statements apply (4-5 statements) • Partially: Some statements apply (2-3 statements) • No: Few or none apply (0-1 statements)
Technology
?
Consider the following statements: • We have the necessary processing power to support artificial intelligence applications (e.g., CPU, GPU) • We have explored or adopted parallel computing approaches for processing artificial intelligence data • We are investing in advanced cloud services that enable the execution of artificial intelligence functions • We are investing in network infrastructure that supports the efficiency and scalability of applications Scoring guidelines: • Yes: Most statements apply (3-4 statements) • Partially: Some statements apply (2 statements) • No: Few or none apply (0-1 statements)
Organization
Criterion
Yes
Partially
No
Leadership
?
Consider the following statements: • Our leaders understand business challenges and know how to steer artificial intelligence initiatives to address them • Our leaders know how to collaborate with data professionals, employees, and citizens in identifying opportunities • Our leaders demonstrate a positive and exemplary attitude toward the use of artificial intelligence • The head of our IT department has strong leadership capabilities Scoring guidelines: • Yes: Most statements apply (3-4 statements) • Partially: Some statements apply (2 statements) • No: Few or none apply (0-1 statements)
Skills and Expertise
?
Consider the following statements: • Our municipality has access to internal experts with the right technical knowledge • Our municipality has access to external experts with the right technical knowledge • Our data professionals have the appropriate skills to successfully perform their work • Our data professionals are effective in data analysis, processing, and security • We provide our data professionals with the necessary training • Our data professionals have relevant work experience • We employ data professionals who have appropriate knowledge in AI Scoring guidelines: • Yes: Most statements apply (5-7 statements) • Partially: Some statements apply (3-4 statements) • No: Few or none apply (0-2 statements)
Innovation and Readiness for Change
?
Consider the following statements: • Our municipality readily adopts innovations based on research findings • Our municipality can anticipate and plan for organizational resistance to change • Our municipality considers relevant regulations when reforming practices • Our municipality acknowledges the need for change management • Our municipality clearly communicates reasons for change • Our municipality can adjust HR policies when necessary • The leadership is committed to new organizational values • The leadership actively seeks innovative ideas Scoring guidelines: • Yes: Most statements apply (6-8 statements) • Partially: Some statements apply (3-5 statements) • No: Few or none apply (0-2 statements)
Costs and Resources
?
Consider the following statements: • The use of artificial intelligence generates high costs • Artificial intelligence-related initiatives are adequately funded • AI projects have enough team members for successful implementation • AI projects have sufficient time allocated for completion Scoring guidelines: • Yes: Most statements apply (3-4 statements) • Partially: Some statements apply (2 statements) • No: Few or none apply (0-1 statements)
Facilitating Conditions
?
Consider the following statements: • The municipality has the necessary resources to use artificial intelligence • Artificial intelligence is compatible with other information systems used • A specific person or group is available to assist with potential issues Scoring guidelines: • Yes: All statements apply (3 statements) • Partially: Some statements apply (2 statements) • No: Few or none apply (0-1 statements)
Environment
Criterion
Yes
Partially
No
Social Influence
?
Consider the following statements: • People who influence operations think the municipality should use AI • Important internal stakeholders think the municipality should use AI • Important external stakeholders think the municipality should use AI Scoring guidelines: • Yes: All statements apply (3 statements) • Partially: Some statements apply (2 statements) • No: Few or none apply (0-1 statements)
The State and Citizens
?
Consider the following statements: • The state is introducing gradual mandatory measures • Regulations regarding online services for citizens are established • Our citizens want us to provide them with digital services • There are sufficient incentives from the national government • The state provides municipalities with official AI policies • The state provides clarifications on legal issues for AI use Scoring guidelines: • Yes: Most statements apply (4-6 statements) • Partially: Some statements apply (2-3 statements) • No: Few or none apply (0-1 statements)
Individual Readiness
Criterion
Yes
Partially
No
Behavioral Intention to Use Artificial Intelligence
?
Consider the following statements: • The municipality intends to use artificial intelligence in the future • The municipality expects to use artificial intelligence in the future • The municipality plans to use artificial intelligence in the future Scoring guidelines: • Yes: All statements apply (3 statements) • Partially: Some statements apply (2 statements) • No: Few or none apply (0-1 statements)
Voluntariness of Use
?
Consider the following statements: • The municipality is not legally obligated to use artificial intelligence • The municipality's activities do not necessarily require AI use • Supervisors expect the municipality to use artificial intelligence • Municipal employees use artificial intelligence on a voluntary basis Scoring guidelines: • Yes: Most statements apply (3-4 statements) • Partially: Some statements apply (2 statements) • No: Few or none apply (0-1 statements)
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